When travelers search for a vacation rental, they have key questions and expectations before confirming their booking. At CostaHoming, we know that answering these questions clearly in advance can make the difference between a confirmed booking and a missed opportunity.
1. Location and Accessibility
Guests want to know how close the property is to the beach, restaurants, supermarkets, and public transport. Provide details on distances and transportation options.
2. Amenities and Facilities
Most guests look for fast Wi-Fi, air conditioning, heating, parking, a fully equipped kitchen, and high-quality bedding. Clearly list what your property offers.
3. House Rules
Are pets allowed? Is smoking permitted? Are there strict check-in and check-out times? Communicating these rules avoids misunderstandings.
4. Check-in and Check-out Process
Travelers prefer an easy and flexible check-in process. Explain whether you use smart locks, key pickup points, or in-person check-in.
5. Cancellation Policy
Many guests review this before booking. Clearly state whether refunds are available in case of cancellation and until what date modifications are allowed.
6. Cleaning and Hygiene Standards
Especially after the pandemic, travelers value accommodations with high hygiene standards. Mention the measures you take to ensure their safety.
7. Nearby Attractions and Activities
Guests appreciate recommendations for things to do in the area. A list of activities, restaurants, and local attractions adds value to their stay.
8. Guest Reviews and Testimonials
Positive reviews build trust. Showcase real guest feedback that highlights your property’s strengths.
9. Safety and Emergency Contacts
It’s important to indicate if there are security cameras in common areas, provide emergency contact numbers, and list the nearest hospital location.
10. Transparent Pricing and Additional Fees
No one likes unexpected charges. Clearly outline cleaning fees, security deposits, or extra guest costs upfront.
If your listing clearly addresses these questions, you will attract more bookings and enhance the guest experience. At CostaHoming, we specialize in optimizing property listings to maximize profitability. Want us to take care of everything? Contact us today!